TERMS & CONDITIONS
Terms used in this Agreement:
"Game" is an entertaining action that starts in the scheduled time specified by the Organizer during a day and takes place during a certain continuous period of time in accordance with the scenario specified by the Organizer and the terms, including, among other things observance of the Rules.
"Place of service" - Kiev, st. Vadym Hetmana 6, shopping center "Cosmopolite", 2nd floor, block C..
"Organizer" - LLC "IGROLAND" (EDRPOU code - 41743373), a legal entity that is the copyright owner / owner of the Site, as well as an executor, who renders the Services to the User.
"Personal data" means any information that relates directly or indirectly to a particular individual (personal data subject).
"User" means a natural person who has registered on the Site in accordance with the terms of this Agreement.
"Rules" - mandatory for compliance with the receipt of the Services by each User, requirements and regulations, including but not limited to: restrictions on the age, composition and number of Participants to participate in the Game, restrictions on the health of the Participant and his physical condition, and etc., depending on the conditions of providing the Services of a certain type.
"Profile" is a combination of e-mail / mobile phone number and password for access to the User's personal page within the Site, which allows access to the services of the Site.
"Site" is a resource hosted on the Internet at anvio.com, which provides information about the Services. The site additionally provides the User with an opportunity to interact with the system of reservation of games on the desired time (Session) through the Internet, including the possibility to receive available descriptions, images, availability and conditions, as well as the cost of reserving the Session.
"Service", "Services" - a set of measures undertaken by the Organizer during the conduct of the Game, as well as other accompanying measures in accordance with the instruction of the User, the Participant (his legal representative) or any other person wishing to take part in the Game personally or to provide participation in the Game to other person (s).
"Participant" means an individual who is the recipient of the Service (Services) with participation in the Game.
1. General provisions:
1.1. This Agreement is a standard form agreement, that is, in accordance with Article 633 of the Civil Code of Ukraine, its conditions are the same for all customers and it determines the conditions for the provision and receipt of the Services, terms for the reservation of the Services, as well as the conditions of use of the Site.
1.2. This Agreement shall come into force upon the acceptance by the User and / or the Participant (his legal representative) of its conditions in accordance with the procedure specified in subclause 1.3 and 1.4. of this Agreement and remains in force indefinitely.
1.3. After completing registration procedure, the User is considered to have read in detail and unconditionally accepted the terms of this Agreement in full and without limitation, in accordance with Article 642 of the Civil Code of Ukraine, by checking mark in a special field, along with a reference to the text of the End-user Agreement opposite the phrase "I accept the terms of this End-user agreement". In the event that the User does not agree totally or partially with the provisions of this Agreement, he is not entitled to use the materials and services of the Site, as well as to receive the Services.
1.4. Before beginning of the Game, the Participant is deemed to have read in detail and unconditionally accepted the terms of this Agreement in full without limitations and restrictions, in accordance with Article 642 of the Civil Code of Ukraine, and also received all necessary clarifications and additions that are not set forth on the Site.
1.5. The Organizer has the right at any time to unilaterally and without any special notification make changes and / or additions to this Agreement by publishing an updated version on the Site. The updated version of this Agreement shall come into force from the moment of its publication on the Site. In the event that the User does not agree completely or partially with the provisions of the updated version of the Agreement, he is not entitled to use the materials and services of the Site.
1.6. Terms of use of materials and services of the Site are regulated by this Agreement and other agreements placed on the Site.
1.7. The current version of this Agreement is located on the Internet at the address anviovr.com.
1.8. This Agreement is annexed (all annexes are an integral part thereof) with:
Annex No. 1 - Form of confirmation of the legal representative for receiving Services by the Participant. Annex No. 2 - Application for returning paid funds.
2. Terms of Service
2.1. In order to receive the Services, the Participant must obtain the status of the User in the order specified in section 4 of this Agreement and reserve the Session.
A person wishing to receive the Services also has the right to apply directly to the Organizer on the Place of service provision to participate in the Session any time soon in the presence of free places.
2.2. Participants who comply with the rules in accordance with Section 3 of this Agreement who have reserved and paid in full the Session are allowed to participate in the Game.
2.3. Working hours of the Organizer and time of conducting the Game - from 10:00 to 22:00 every day.
2.4. Total quantitative composition of Participants in the Game simultaneously (during one Session) is at least 1 and not more than 6 persons. Maximum number of participants may depend on the selected Game.
The duration of one session is up to 45 minutes, including the preparatory stage.
2.5. User automatically confirms by paying the Session that he is ready to ensure the presence of Participants on the Game in accordance with Clause 2.4 of this Agreement, which complies with the requirements of the Rules and other provisions of this Agreement.
2.6. It is prohibited to smoke, take food or drinks during the Game. Participants who violate these requirements are not allowed to participate in the Game.
2.7. Prior to the start of the Game Participants must comply with the necessary organizational and hygienic requirements of the Organizer, as well as personal security requirements.
2.8. In order to carry out the proper organization of the Game, the Organizer has the right to provide other related Services. Terms, procedure and cost of providing such Services are agreed by the Parties additionally.
2.9. The Organizer has the right to organize various promoting measures in order to attract the attention of potential Participants to the Game (promotions, gift cards for participation, etc.). The order of their conduct shall be communicated to the Users on the Site, as well as in other ways determined by the Organizer.
3. Rules of admission and participation in the Game
3.1. Persons from 12 years old are allowed to participate in the game.
To participate in the game, a person aged between 12 and 18 necessarily requires written consent of his legal representative.
3.2. Physical, as well as mental state of the Participant must comply with the conditions and procedure of the Game and participation in it.
In particular, the Game does not provide for the possibility of participation in it of the following categories of persons:
- persons with disabilities,
- persons with mental disorders of any kind in any state,
- persons in the state of alcohol and / or drug intoxication,
- persons in dirty clothes, without shoes,
- aggressive people
- persons who do not comply with any other terms of this Agreement or which do not comply with the requirements specified in this Agreement;
- any other persons for whom there is a likelihood that participation in the Game may provoke the risk of any kind of negative consequences for both the Participant and the Organizer (including the negative impact on the property).
3.3. Organizer has the right to demand from the Participant (his legal representative) a documentary confirmation that he meets the criteria for participation in accordance with subclause 3.1 and 3.2 of this Agreement.
3.4. Immediately prior to the Game, the Organizer shall instruct the Participants and their legal representatives (in case the Participant has not reached the age of 18 years and the Legal Representative is also present at the Place of service provision) in order to provide a more detailed description of the rules of conduct and participation in the Game, as well as the definition of risk occurrence for the Participants of any negative consequences on the fact of participation in the Game in accordance with Clause 3.2 of this Agreement.
3.5. Organizer reserves the unconditional right to refuse to provide the Services, if he has suspicions about the accuracy of the information provided by the Participant (his legal representative) in accordance with clauses 3.1 and 3.2 of this Agreement, as well as in the event that according to the results of the instruction conducted in accordance with clause 3.4. the Organizer has identified the risk of the Participants having any negative consequences during participation in the Game.
3.6. The Participant and / or his legal representative has the right to make a decision to refuse to participate in the Game on any occasion without explaining the reasons for applying the consequences in accordance with Clause 3.8 of this Agreement.
3.7. In the event that the Organizer refuses to provide the Services before the beginning of the Game Session, except for a refusal pursuant to clause 3.8 of this Agreement, the Organizer shall reimburse the funds paid for the Services in accordance with clauses 4.8 and 4.9 of this Agreement.
3.8. In the event that
- Conditions have been violated by the Participant or his legal representative has provided inaccurate information in accordance with subclause 3.1 and 3.2 of this Agreement, which has been refuted on the basis of submitted documents in accordance with clause 3.3 or other evidence, or
- The Participant or his legal representative voluntarily refused to participate in the Game in a period later than 24 hours before the Session,
The Organizer shall charge the User for the waiver of the Services in the amount of the full value of the paid Services that should have been provided in accordance with clause 4.9 and 4.10 of this Agreement or in the amount of 25% of the cost of the Session if a partial payment has been made for the Session.
3.9. The Participant is required to arrive at the place of provision of the Services not later than 15 minutes prior to the start of the reserved Session. If the delay is more than 10 minutes after the start of the reserved session, the session is canceled.
3.10. The Participant is obliged to bring with him a passport or other identity document, as well as an electronic ticket (e-mail with confirmation of reservation), if the reservation of the Session was carried out through the website.
3.11. In case if the Participant has not reached the age of 18, he is obliged to arrive at the place of service provision with his legal representative or to have written consent of one of the parents (another legal representative), which is drawn out according to the form in accordance with Annex No. 1 to this Agreement containing the confirmation of the legal representative for the provision of Services to the Participant, original signature of the legal representative, its full name, as well as a copy of the first turn of the legal representative's passport, a copy of the turn of the "Children" section of the passport - for parents; for guardians- a copy of another document confirming the guardianship.
3.12. Children under the age of 12 must be in the Place of service provision together with their legal representative (and / or parents). If participation in the Game provides that a child under the age of 12 will be left unaccompanied, the Participant is not allowed to participate in the Game, the Organizer has the right to refuse to provide the Services without reimbursement of the cost of the Services.
4. Reservation and payment for the Services
4.1. Provision of Services in organizing the Game is possible only subject to their full prepayment in the prescribed amount in accordance with the procedure established by this Agreement.
4.2. When reserving the Session through the Site, the User pays in full or partial (no less than 25%) the cost of participating in the Game for all Participants. On the fact of a successful payment, the User receives a letter from the reservation system and a receipt of the payment system. The User is solely responsible for the accuracy of the data provided when reserving through the Site necessary to identify the User before the start of the Session.
4.3. In case of partial payment for the Session, the Participant pays out the remaining amount in the amount of the Session Cost minus the prepaid amount at the Place of service provision.
4.4. Reservation of the Session is carried out not earlier than two weeks before the time of its conduction.
4.5. Reservation of the Session can be canceled not later than 24 hours before the time of its holding with full refund of the cost of participation in the Game, minus the cost of the Organizer in the amount of no more than 5% of the previously paid amount at the time of reservation. In case if cancellation of reservation of the Session is made in a later period, the Organizer will charge the User a penalty in the amount of 100% of the paid reservation cost.
4.6. The User has the right to concede a right to participate in the Game, which was fully or partially paid, to another person that meets the criteria of the Participant in accordance with this Agreement. For this, the User shall contact the Organizer in the manner specified on the Site or on the Organizer's contact details given on the Site and receive confirmation from the Organizer that another Participant is expected to attend the session.
4.7. Cost of participation in the Game session available for reservation is specified on the Site and includes the cost of participation for all Participants in the number according to Clause 2.4 of this Agreement.
4.8. Payment of the cost of the Services may be made by the User or another person on behalf of the User. In this case, the Session is reserved for the User whose data was specified when registering on the Site.
4.9. The return of the cost of services under this Agreement shall be based on the rates of the Services that were in effect at the time of their actual payment. The return of cost shall be made to the person who actually paid the Services, in the manner in which payment was made within 10 (ten) business days, or in another accessible manner from the date of submission by the authorized person of the corresponding application in writing (including documents confirming the fact of payment) to the address of the Organizer.
4.10. In order to return the cost of session, the User and / or the Participant shall provide a passport, as well as provide details of the electronic ticket in accordance with Clause 4.2 of this Agreement.
4.11. Reservation of the Session may be transferred to another free date, including an earlier one, no later than 24 hours prior to the time initially reserved for the Session. Upon transferring the session in less than 24 hours, the Participant will be charged a fee of 25% of the cost of the Session. Transfer of the Session is carried out only after full payment of the invoice.
5. Terms of use of materials and services of the Site
5.1. The user has carefully read and understood terms of this Agreement.
5.2. The Organizer has the right to send to Users e-mail address (e-mail) and / or the telephone number, specified in the Profile, message of information and / or advertising character (mailing list).
The user agrees to receive mailings by placing the tick mark in his Profile in a special field opposite the phrase "I agree to receive informational messages from the Organizer". The user has the right to refuse to receive mailings by removing the tick from the abovementioned special field.
5.3. The Organizer has unilateral right to set restrictions on the use of materials and services of the Site for all users and for certain categories of users.
5.4. The user is not authorized to use any devices, programs, procedures, algorithms and methods, automatic devices or equivalent manual processes for accessing, purchasing, copying or tracking the content of the Site.
5.5. The User has no right to violate the security or authentication system on the Site or on any network belonging to the Site or the Organizer.
5.6. The User has no right to use the Site and its contents for any purposes prohibited by the laws of Ukraine and to induce any illegal activity or other activity that violates the rights of the Organizer and / or other persons.
5.7. All objects available on the Site, including design elements, text, graphics, illustrations, videos, computer programs, databases, music, sounds, and other objects posted on the Site (hereinafter together referred to as the "Content" ") Are the objects of the exclusive rights of the Organizer and other right holders. Any use of Content without the consent of its rightful owners is strictly prohibited.
5.8. In order to use the functional services of the Site, the User is required to undergo the registration procedure (creation of the Profile) on the Site.
5.9. When registering (creating a Profile), the user enters his name, e-mail address (e-mail), mobile phone number, and independently creates a password for access to the account in the special registration form.
5.10. The user monitors the storage of access data to his / her Profile on his / her own, and is also responsible for the security of his / her chosen means to access his / her profile. The user is solely responsible for all actions and omissions within the framework or with the use of the services of the Site under his Profile, including the voluntary transfer of the User's data to access the Profile to third parties on any terms (including contracts and / or agreements). Any action made under the User's Profile shall be deemed to have been committed by the User himself, except in cases where the User has informed the Organizer of unauthorized access to his Profile and / or of any violation (suspicion of violation) of the confidentiality of his access means to the Profile.
5.11. Personal information provided by the User contained in the Profile is stored and processed by the Organizer in accordance with the provisions of Section 6 of this Agreement.
6. Personal data and privacy:
See the relevant section of the Site.
7. Responsibility. Limitation of responsibility
7.1. User, Participant and his legal representative independently evaluate their abilities and the opportunity to participate in the Game. Responsibility for the decision to receive the Services by the Participant and / or his legal representative, including on the reservation of the Session and / or participation (participation rights) in the Game (including the provision of fake documents, signatures or other inaccurate information) in any case are borne by the Participant and / or his legal representative.
7.2. Prior to reservation of the Session or paying the cost of participation in the Game directly in the Place of service provision, the User, the Participant and / or his legal representative has the right to request from the Organizer the necessary information, explanations and comments on any issues related to the provision of the Services, peculiarities of participation in the Game by certain persons, other essential conditions for the provision and reception of the Services.
7.3. The Organizer has the right to refuse to provide answers to any questions in accordance with clause 7.2 of this Agreement, if they are not related to the receipt of information by the User, the Participant or his legal representative as consumers, but are aimed at collecting information about the activities of the Organizer as an entrepreneur, and such information is not subject to compulsory disclosure on the basis of the provisions of the current legislation of Ukraine.
7.4. All actions taken by the Participants in the Game are carried out by them independently under the full responsibility of the Participants themselves or authorized persons.
7.5. In case of damage to the property of the Organizer or other persons used in the course of the Games, the Participant or his legal representative undertakes to immediately compensate for the value of such property.
7.6. All materials and services of the Site are provided in its original form, without warranty of completeness or timeliness and without other express or implied warranties. Access to the Site, as well as the use of its materials and services is solely at the discretion of the User and at his own risk.
7.7. The Organizer shall not be liable for any errors, typos and inaccuracies that may be found in the materials contained on the Site.
7.8. Some links on the Site lead to resources located on third-party sites. These links are for the convenience of users and do not imply that the Organizer approves the content of other sites or in any way encourages the actions of their owners. In addition, the Organizer shall not be liable for the availability of these resources and for their content. This statement applies to all links provided on the Site and materials of all web sites available through banners and links on the Site.
7.9. The Organizer is not responsible for any unlawful actions of the User or the Participant regarding third parties or third parties regarding the User or the Participant in the provision of the Services, as well as in a result of their provision.
7.10. The site may use cookie-files to store personal and general information about the Users. "Cookies" are small text files that can be used by the website to identify return visitors, simplify the access and use by the site visitor, and track site visits and collect general information to improve the content. Following the registration procedure, the User agrees to use Cookies by the Site.
7.11. The Organizer shall not be liable for any damage, loss or expense (real or possible) that arose in connection with the Site, its use or inability to use, as well as incomplete, inaccurate, incorrect indication by the Users of their data when creating the Profile.
7.12. The Organizer is not responsible for any delays or failures in the process of provision of Services or any part thereof arising as a result of force majeure, as well as any incident in telecommunication, computer, electrical and other related systems.
7.13. The Organizer is not responsible for the actions of money transfer systems, banks, payment systems and for delays associated with their work, if the payment of the Services is carried out with the participation of the specified systems and structures.
7.14. The User and / or Participant acknowledges that he is not a citizen of the European Union and / or the United States of America and is not resident in the European Union and / or the United States of America.
7.15. In case of any doubt as to who is the proper recipient of the Services, the Organizer makes the final decision.
7.16. The Organizer does not participate in the relationship between the User and the Participant and / or his legal representative and / or any other person who made the payment, but for reasons beyond the control of the Organizer, did not participate in the Game and / or did not receive other Services transferring their rights to participate in the Game, or otherwise expressed the will to refuse to participate in the Game, or assignment of their rights to participate in the Game to another person. In case of doubt regarding the person authorized to participate in the Game, the Organizer has the right to be guided by the fact that the person who represents the electronic ticket is an authorized person and, if necessary, return the costs of the Services in cases stipulated by this Agreement, the Organizer has the right to return the corresponding cost to this the person (his legal representative).
Download Annex 1 (Consent of Representative)
Annex No. 1
to the Standard Form
Service Agreement of LLC «IGROLAND»
to the Director of LLC «IGROLAND»
T. N. Dubynska
from ____________________,
the identity is certified by a passport
____________________________________,
registered at the following address ________________________
___________________________________
Confirmation of legal representative to receive the Services by the Participant
(Form)
I, _________________________ (Full name), completely and unconditionally accept and agree with the terms of the Standard Form Agreement for the provision of services by LLC "IGROLAND", posted on the site at anviovr.com (the "Agreement", hereinafter referred to as the Agreement) to provide the Services to the Participant - ____________________________ (Full name), whom I am ____________________________________, authority is confirmed ___________________, and also confirm that the Participant:
1. is at the age of 12 years;
2. his / her physical and mental condition meets the conditions and procedure of the Game and participation in it;
3. he / she does not belong to any of the following categories of persons:
- persons with disabilities,
- persons with mental disorders of any kind in any state,
- persons in the state of alcohol and / or drug intoxication,
- persons in dirty clothes, without shoes,
- aggressive people
- persons who do not comply with any other terms of this Agreement or which do not comply with the requirements specified in this Agreement;
- any other persons for whom there is a likelihood that participation in the Game may provoke the risk of any kind of negative consequences for both the Participant and the Organizer (including the negative impact on the property).
All conditions for participation in the game, the rules of its conduction are explained to me.
All necessary questions were asked to the authorized representatives of the Organizer, and comprehensive answers were received.
The extent of the responsibility of the Organizer and mine as a Participant is understandable to me.
I do not have any claims to the Organizer, including organizational, financial or other.
«____» ___________ 20__.
__________________ / _______________ /
Download Annex 2 (Application for returning paid funds)
Annex No. 1
to the Standard Form Service Agreement of LLC «IGROLAND»
to the Director of LLC «IGROLAND»
T. N. Dubynska
from ____________________,
the identity is certified by a passport
____________________________________,
registered at the following address ________________________
___________________________________
Application for returning paid funds
I, _________________________ (Full name), ask you to return me the money (funds) ___________________________________ (specify the form of payment: cash / non-cash, as well as the form of return and bank details) ______________________, paid for participation in the game scheduled for ___________201_ time: «___ »:« ___ » under the terms of Standard Form Service Agreement of LLC «IGROLAND», posted on the site at anviovr.com, in the amount of _________ (___________________________________________).
Reason for refusing to receive the Services ____________________________.
«____» ___________ 20__
__________________ / ___________________ /